Customers have the right to refuse a deposit upon check-in.In this case, they can close the minibar in the room, block paid phone calls from the room; they will have to pay bills for additional meals and other services at the hotel immediately, and not at check-in or at the end of their stay.
The deposit amount is usually blocked on the customer’s credit card or accepted in cash. The deposit is refunded to the clients after the check-out, minus the cost of the services that the clients used during their stay at the hotel. In the case of a cash deposit, the unused part is refunded in UAE dirhams, when depositing by blocking the amount on the credit card, the unused part must be unblocked after a few days at the request of the hotel to the bank, but in practice you have to wait until the payment system unlocks the frozen amount itself (up to 30 days after locks).
At Golden Holidays you can book accommodation in the best hotels in the UAE.
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